FAQs

What payment methods are accepted on your site?

We accept payments by credit card (Visa, Mastercard, etc.) and also by PayPal or Apple Pay.

I received my tracking number, but it is still not active

Order processing periods are often pivotal periods and processing your shipment can sometimes take a little longer than expected! If your tracking number is still not active after 72 hours, contact us!

Do you offer pre-orders?

Yes, we offer pre-orders for some products. Pre-order information is available on the relevant product page.

72-hour delivery

72-hour delivery

Receive your items within 72 hours

Return possible within 14 days

Return possible within 14 days

You have 14 days to return your items to us.

Secure payment

Secure payment

On our site, payment is 100% secure.